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Centrelink payments: Services Australia announces fresh debt blow for Aussies who received disaster payments


Flood-hit Australians who were able to pause their Centrelink debt obligations will soon have to start their repayments.

Services Australia has announced a pause on repayment is being “gradually lifted” for people impacted by the summer 2022 natural disaster in Queensland and New South Wales.

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“The date your repayments will begin will depend on which event you were affected by,” the agency said in a statement.

“We’ll let you know when your repayments will restart and what you need to do. We’ll also send you a reminder before your repayments start.”

People in areas impacted by later floods, including those across Australia’s east in May and June, will need to begin their repayments as soon as October 1.

Services Australia has moved to reassure people they don’t need to repay their debt “all at once”.

“Most people set up a payment arrangement and repay it over time,” it said.

“We’re here to help you repay money in a way that best suits you.”

How to check if you have a Centrelink debt

This information has been provided by Services Australia.

You can contact Centrelink to see if you’ve been overpaid, but typically the department will already know if you’ve been overpaid.

Even if you have been overpaid, you may not have a Centrelink debt if the overpayment is offset by a deduction from your next payment.

If you are required to repay a debt, you’ll receive a letter from Centrelink.

The letter will show how much you were overpaid and explain why you owe money. The letter will also include a due date when you need to start repaying the money.

Click here to see more information on what happens when you’re overpaid by Centrelink.

How to repay Centrelink debt

This information has been provided by Services Australia.

The easiest way for those who don’t currently get a Centrelink payment, or who want to make extra payments or pay the debt in full, is to repay money is by using the Money you owe service. This is available in your Centrelink online account through myGov or the Express Plus Centrelink mobile app.

For those who are still receiving Centrelink payments, Services Australia will start deducting money from a payment you receive. You don’t need to do anything to set this up.

How much we deduct depends on which payment you get.

See Centrelink’s information page here.



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